Frequently Asked Questions
Everything you need to know about shopping at Motel Rocks
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition with all tags attached to be eligible for a refund.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your parcel's journey.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options such as Klarna and Afterpay.
Do you ship internationally?
Yes, Motel Rocks ships to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.